Privacy Policy

Last Updated: February 11, 2025

At Lukas Building & Excavation, we are committed to protecting the privacy and confidentiality of our clients, contractors, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information, in compliance with applicable privacy laws.

1. Information We Collect
   We collect personal information only as necessary to provide our services and improve user experience. The types of information we may collect include:
   
   • Contact Information: Name, email address, phone number, and physical address.
   • Project Information: Details about your building or excavation projects, requirements, timelines, and related specifications.
   • Payment Information: Billing details and payment methods.
   • Communication Records: Emails, messages, and other communications with Lukas Building & Excavation.
   • Website Usage Data: Information on how our website is accessed and used, including IP addresses, browser type, and operating system.
2. How We Use Personal Information
   We use personal information solely for business purposes, including:
   
   • Providing and improving our building and excavation services.
   • Communicating with clients about their projects and responding to inquiries.
   • Processing payments and managing billing.
   • Enhancing our website, products, and services.
   • Complying with legal obligations and resolving disputes.
3. Disclosure of Personal Information
   We do not sell or rent personal information to third parties. However, we may share personal information:
   
   • With trusted third-party service providers who assist us in operating our business and providing services.
   • When required by law or legal processes, such as in response to court orders or government regulations.
   • To protect the rights, property, or safety of Lukas Building & Excavation, our clients, or others.
4. Security of Personal Information
   We implement reasonable security measures to protect personal information from unauthorised access, use, or disclosure. While we strive to use commercially acceptable means to safeguard your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
   You have the right to access, correct, or delete your personal information. To request access or make changes, please contact us directly. If you choose to restrict our access to certain information, it may limit our ability to provide services.
6. Retention of Personal Information
   We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once personal information is no longer needed, it will be securely deleted or anonymised.
7. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on our website with the date of the latest revision.
8. Contact Us
   If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
   Lukas Building & Excavation
   PO Box 175 Brewarrina, NSW, Australia
   Phone: 0407115495
   Email: admin@lukasbuilding.com
   
   By engaging with Lukas Building & Excavation, you acknowledge and agree to this Privacy Policy.